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Updated: 19 October 2026

Dialplate Receptionist Console

To Make a Call    

 



 

To Hang Up a Call

                                                

 



To Answer a Call



To Place a Call On Hold

                                                

Note: A held call can only be retrieved from the console; the call cannot be picked up from another phone.



Call Park

                                                

The Park button enables you to put a call on hold that can be picked up at a different phone on the system. 

  • Drag to desired Park button and release

     



DTMF Tone



To Transfer a Call

 

 

 



Conference Calls

 

to Conference icon on both lines.



Call History

 

  • Click the Recent tab to access your call list  



Contacts

 

  • Click the Contacts tab to access numbers saved in you Contact List



Miscellaneous            

 

 

To minimize the call window and hide the BLF window, press

 




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