Updated: 12 February 2026

Active Call Hand-off

Did you know?

You can seamlessly hand off an active call between your devices. If your extension has multiple devices, simply dial *38 on the device you want to move the call to.

Whether you’re using a desk phone, a cordless phone, or the LineOne mobile/softphone app, the call transfers instantly—without interruption and without the caller ever knowing a handoff occurred.