Caller ID Spoofing (When Your Number Is Used by Someone Else)

Caller ID spoofing occurs when scammers place calls using your phone number as the caller ID, even though the call did not come from your business or your LineOne phone system. This does not mean your phones were hacked.

Spoofing can happen to any phone number, regardless of whether it is hosted by LineOne or another provider.

Because these calls do not pass through LineOne’s network, they cannot be fully blocked or prevented.   Reporting Caller ID Spoofing

If your phone number is being used by someone else to place scam calls, you can report it directly to the FCC.

👉 Report spoofing to the FCC: https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=39744

When completing the form, select the following options:

• Phone Issues: Unwanted Calls/Texts (including do not call and spoofing)

• Unwanted Calls/Texts Sub Issue: My Own Number is Being Spoofed

• Your Phone Method: Internet (VOIP)