📥 Access the Portal

To access the LineOne Instant Fax Portal, go to:
🔗 https://portal.line.one

Login Name Format: FAX-NUMBER@YOURDOMAIN
If you’re unsure of your login, check with your local admin or contact LineOne Support.

Note: Not all customers have access to the Instant Fax Portal. To add this feature, please contact LineOne Support.

📨 Navigating the Fax Portal

Once logged in, click the Fax icon from the top menu.

You can switch between the Inbox (received faxes) and Sent items to manage your faxes.

📤 How to Send a Fax

1. Click the Send Fax button.
2. Choose a Cover Page option:
   • None
   • Compose – Type your custom message
   • File – Upload a file (Accepted formats: html, pdf, doc, docx, jpg, png, odt)
3. Upload the file you want to fax (Same file types supported).
4. Select the Caller ID to appear on the outbound fax.
5. Enter the recipient’s 10- or 11-digit fax number.
6. Click Send.
7. You’ll receive a confirmation message once accepted by the fax server.

☎️ Caller ID Selection

You can choose from any Direct Inward Dial (DID) number assigned to the Instant Fax Portal user. If none is assigned, the system will use a default number.

✅ Check Fax Status

To track a fax you’ve sent, go to the Sent tab. You’ll see the delivery status listed there.

Need Help?

📞 Dial 611 from your LineOne phone
📱 Call us at 337-417-9020
📧 Email: support@line.one
🌐 Visit: line.one/Support